End of Year Wrap 21st December, 2023

Department News

Week ending 21/12/2023

Our final wrap for 2023, we hope you have a wonderful festive period – see you in 2024!


People & Culture

Farewells

John Bradshaw

Jordan’s final day with OC was Wednesday 20/12/2033. We wish Jordan all the best with his future career endeavours!

Chloe Wilkes

Chloe has made the decision to embark on a new and exciting journey with The Smith Family, a not-for-profit charity where her background in support work will undoubtedly shine through. Chloe’s last day with OC will be today, and we wish Chloe the very best for this next chapter of her life. We appreciate the positive impact she has had on our team for the last 18 months!

Courtney Hazel

Courtney will be extending her administration support further to support Merridy, Hugh & Kaitlyn over the Xmas break and will now be finishing up on Friday the 5th January. Thank you, Courtney, for your continued support to OC since your decision to move on from real estate, and we can’t want to see where this next career chapter takes you!

Christmas Party

Check out the awesome video and photo highlights from the OC Christmas Party 2023! Just click below for some festive fun!

https://occentral.ocre.com.au/uncategorized/oc-christmas-party-2023/

Images & 360 videos can be downloaded for you to share or keep – thanks for a great night!

Office Closure

A reminder that OC offices will be closed as of the 22nd of December and returning to the office on Monday the 8th of January (last working day is the 21st).  We will have skeleton staff working throughout this period, a few things to note if you are working alone in the office over this period:

  • At any time when you are the only employee working from an Ouwens Casserly Office, the recommendation is to keep the main entrance to the office locked, to prevent any unexpected visitors from entering the office without your approval.
  • Please ensure you bring your FOB with you when visiting the Eastwood office as you may require this to enter parts of the building that would otherwise be unlocked during normal office hours.
  • Should you have clients visiting the office whilst you are working alone, OC believes it is reasonable for you to ask for their name and the purpose of their visit, before letting the visitor inside the office.

Administration Working Schedule

If you are in need of the sales support administration team during the office closure period, please find attached the schedule for your reference.

Security & Safety Update

For those who may not be aware, there was a terribly sad incident that occurred in our industry within the past 24 hours.

Our peers at the Real Estate Agents group fell victim to a random attack yesterday and our thoughts are with Julie’s family and the team/staff at the Real Estate Agents Group.

Of course, the safety and wellbeing of our team are of the upmost importance to us and while we can’t always control everything, in light of this terrible event, we would like to take a moment to place some attention on our own workplace safety practices.

Office/Site Managers/Front of House Staff

A reminder that when you are in the office on your own, please keep the office door closed and locked.

If you are working at a site with duress buttons installed at the front of house desk, and are unsure how/when to activate these, please reach out.

Property Managers

A reminder to have your safety application installed and up to date on your phone.

Sales Agents

A reminder to ensure your emergency contact details are up to date and current in your Employment Hero File.

**Please note the WHS committee will be rolling our further safety tools in your portfolio in the new year**

If you have any queries or concerns around this news, don’t hesitate to reach out to your leader or the people and culture team. Similarly, if you need any assistance with any of the above-mentioned items, please do get in touch.


OC Real Estate

The Numbers | Dec 2023

 


OC Projects

Update | Dec 2023

Verde in Athelstone

This project has been very successful with most dwellings now on hold or under contract.

Rose Park Apartments

The Coming Soon campaign is still underway with VIP appointments being booked with the OCP sales team and a few hot buyers on the go.

The Osmond

The Osmond has now launched to REA with new prices, 35% sold already – well done Projects team!

 


Property Management

The Numbers | Dec 2023

 

Testimonials

Google

“It has been a great experience with them. Everything turns out to be so easy.”

– Abhishek, Tenant // Adelaide

Google

“Very friendly, got everything sorted quickly and efficiently for our lease”

– Georgia, Tenant // Vale Park

Google

We recently moved into one of the rental property; staff were really helpful throughout the journey. Appreciated and highly recommended.

– Asmita, Tenant // Collinswood

 

Google

My experience with Ouwens Casserly Eastwood has been so positive. They email to check in with me and have provided timely assistance with any maintenance issues. My agent Rose was really helpful with the application process which made the stress of moving house so much easier.

– Alana, Tenant // Walkerville

Google

The agent, Ria, who opened 12 Lisa Place, Grange for open inspection, was very friendly and answered our questions admirably. Then the Property manager, Adam, has been most helpful in his contact with us after we were successful in our bid for this rental property. Owens Casserly is a great company…keep up the good work!

– Sue, Tenant// Grange

Google

Excellent property manager. I’m very pleased with her services.

– Grier, Landlord// Payneham

“Quick response to any issues or questions I’ve had and acted on it in a professional manner. ”

– Anna, Landlord // Salisbury North

“Communication is regular. People are respectful and responsive.”

– Ross, Landlord // West Croydon

“Always resolves any maintenance issues promptly. The PropertyMe website is excellent as a landlord I can see all the information for my properties. ”

– Jane, Landlord // Broadview

“A seamless process. Easy to follow, and if we had any questions we were able to contact directly and receive clarification.”

– Alyssa, Landlord // Morphett Vale


Fresh Home Loans

Update | Dec 2023

 

Update

Thanks again to everyone who has supported us this year, over 30% of those applications & settlements above have been the result of an introduction from someone at OC, which we’re massively grateful for. We’re both going to be taking some time off over the coming weeks, with Sally on leave from today & returning to work from January 2nd and Mikael going on leave next Friday & returning to work on the 8th of January.

We hope everyone has a lovely holiday break over the next few weeks & are looking forward to everything 2024 has to bring!!!